NAE Issue 100 2023 | Page 27

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Lumber of the equipment . We have focused on our industrial engineer talent process , with process managers going into our facilities to work with the operators to look at how they are setting up and then modernize that aspect of it as well .”
The products built inside 84 Lumber ’ s facilities – trusses , wall panels and floor panels – may not be new inventions in themselves , but they do include innovation in the way that 84 Lumber delivers them to the construction site . “ What we want to do is receive a question from our customer , work with them to develop a measurement of that delivery option , go and do it , assess it , come back and review it , score it , price it and if it ’ s deemed worthy and it goes to the adoption stage , ultimately scale it ,” said Ken . “ That could be for floor panels , it could be longer panelized wall systems , or it could be usage of cranes instead of rolls on a job site .
It involves manufacturing of products , as well as the installation side and how we can join them together . We work really hard with our stores to make sure that the store , the plant and the labor are all pointed at the customer .”
In fact , the synergy between stores and manufacturing is a priority , and Ken confirmed that the business is committed to increasing its manufacturing capability to support the growth of the stores . “ That means looking at markets with stores we are in today and adding or increasing manufacturing in those markets . We are also taking positions in new markets both in terms of stores and manufacturing sites , so it is really exciting to be on the edge of that .”
This process of location expansion is already underway , with March 2021 seeing the opening of a new , dedicated truss plant in Richmond , Virginia . The new component plant , which primarily
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