____________________________________________________________________________________________ Human resources
Having the correct tools in place to anticipate wear and breakage , combined with the digital processes to remedy issues in a timely way , helps companies control operational costs , and manage their sustainable impact . Promisingly , research reveals that 40 percent plan to implement scheduling optimization and automation , with another 15 percent having it on their wish list .
Overcoming the shortage challenges one technology at a time
Those that transition to an engaging and personalized approach , will be the companies that gain a competitive advantage - and it can be made possible with modern service management tools that can help companies serve customers more efficiently while also attracting talented employees . ■
For a list of the sources used in this article , please contact the editor .
Sarah Nicastro www . ifs . com
Sarah Nicastro is Field Service Evangelist , IFS and Future of Field Service . IFS develops and delivers cloud enterprise software for companies around the world who manufacture and distribute goods , build and maintain assets , and manage service-focused operations . Within a single platform , IFS industry specific products are innately connected to a single data model and use embedded digital innovation so that IFS customers can be their best when it really matters to their customers - at the Moment of Service™ .
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