___________________________________________________________________________________________________ Palermo
Villa
insightful research and development process , which Nicholas oversees . “ Me and my family travel a lot to gain insight into what people like to eat around the world . As for our marketing and research and development teams , they are always scouring the internet and grocery stores for fresh ideas . Thus , our innovative ideas come from all corners of the company . To ensure these new ideas will work , we test them across different consumer groups based on their demographics . This allows us to develop food options that are tailored to each specific audience . For instance , we have developed a cauliflower crust and mini calzones specifically for our consumers who prefer more natural foods . All the same , we make relatable products with crowd-pleasing flavors like pepperoni ,” he enlightens .
As a family-owned enterprise , Palermo ’ s has undergone significant transformations since its inception , and Nicholas has been involved in this journey since his early years . Starting from serving pizza at festivals and preparing dough ,
to overseeing the research and development process , he has played a substantial role in driving the company ' s achievements . But his contribution does not stop here . “ In addition , I am responsible for overseeing a dedicated quality group that ensures strict adherence to food safety protocols within the business . This aspect holds immense significance for the company , and we have been fortunate enough to recruit individuals who possess extensive knowledge of food safety procedures . We are subject to regulation by the BRC global food safety initiative , and in the past , they would typically notify us before conducting inspections . However , this year the Quality and Operations team specifically requested unannounced visits from them . Consequently , they did conduct surprise inspections , and we were awarded an A + rating , which is the highest attainable rating for food safety . None of these accomplishments would have been possible without the exceptional skills and expertise of our talented team .”
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